The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort!
“The family room was quite large and incredibly comfortable, with two queen size beds that perfectly accommodated my small family.” view full review
Refreshing Showers
“I loved the spacious bathroom, although it could get a bit wet after a shower due to the lack of a door, it was still refreshing and clean.” view full review
Tasty Breakfast!
“The breakfast offered was delicious and fulfilling, and I appreciated the cleanliness of the dining area.” view full review
Eco-Friendly Initiatives!
“I was impressed by the eco-friendly amenities, like the filtered water stations on each floor and the large refillable bottles, reducing plastic waste.” view full review
General
No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Housekeeping
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Sun loungers
Room features
Air conditioning
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
101, Jalan Macalister,
George Town,
Malaysia,
Penang
Map view
101, Jalan Macalister,
George Town,
Malaysia,
Penang
City landmarks
10000
Komtar
1.3
km
Museum
Cheong Fatt Tze
1.2
km
Jalan Tun Syed Sheh Barakbah
Fort Cornwallis
2.3
km
29 Church Street
Pinang Peranakan Mansion
2.0
km
Museum
Upside Down Museum
1.2
km
Museum
Khoo Kongsi
2.3
km
Mall
Watsons
1.3
km
Queen Street and Penang Street
Little India
2.4
km
Mall
Penang Times Square
1.3
km
Museum
Sun Yat Sen Museum Penang
2.4
km
Museum
The Camera Museum
2.4
km
Amusement Park
The Top Penang
1.2
km
Shopping Area
Prangin Mall
1.3
km
Jalan Penang
Rainbow Skywalk at Komtar
1.2
km
Mall
1st Avenue Mall
1.3
km
Museum
Wonderfood Museum
2.0
km
Pagoda
Buppharam Buddhist Temple
1.3
km
Park
Padang Kota Lama
2.2
km
Gallery
Chew Jetty
2.3
km
Museum
Glass Museum Penang
730 m
Church
Church of Our Lady of Sorrows
600 m
65 Macalister
Penang Philomathic Union Sun Yat-Sen Centre
710 m
Gallery
Hin Bus Depot
1.3
km
Gallery
Fun Filled Wax Museum
900 m
Museum
Penang State Museum Board
1.2
km
Event hall
Tech Dome Penang
1.3
km
Square
Nagore Square
1.2
km
Lorong Baru
New Lane Street Foodstalls
1.3
km
Nearby
Museum
My Crystal Museum
590 m
Restaurants
Ban Heang
50 m
200 Jalan Macalister
Xiang Peng Peng Salted Chicken
50 m
208B Macalister Road Same row with Happy Mart
Sin Kim San Cafe
110 m
168 Jalan Macalister
Lorong Seratus Tahun Curry Mee
180 m
55 Lorong Seratus Tahun
Kafe Heng Huat
260 m
108 Lorong Selamat
Lorong Selamat Fried Oyster & Char Hor Fun
250 m
Restaurant
Hot Bowl White Curry Mee
280 m
58 Jalan Rangoon
Town Steamboat Restaurant
230 m
63 Macalister Road
Banh Mi Kitchen
300 m
86
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient Location
Friendly Service
Limited Dining Options
Room Temperature Control
7.2/10
Very good
Rooms
7.1
Location
7.9
Service
7.1
Dining
6.1
Guest reviews
7.2/10
based on 21 reviews
7.6
7.6/10 based on 345 reviews
Tony
United Kingdom,
June
2024
6.6/10
The hotel is conveniently located near tourist attractions, famous eateries, and offers superb food choices. The rooms are spacious and comfy, but check-in time could be improved. Service can be impersonal and lacks friendliness. The dining experience needs more variety in local cuisines. Overall, a perfect location but with room for improvements in service and dining.
Rooms
7.0
The rooms, though comfy and roomy, had issues with closing fully and were not ready until about 3.40pm.
Service
5.0
The staff seemed doubtful about my booking and were not very friendly or welcoming.
Location
9.0
The hotel's location is perfect, near major attractions, famous eateries, and transportation hubs.
Dining
6.0
The breakfast options were repetitive and needed more local cuisine variety.
Facilities
6.0
The hotel facilities were average and could be enhanced for a better guest experience.
Jill
United Kingdom,
June
2024
8.0/10
I found the hotel to be conveniently located near many delicious eateries, making it easy to explore the town's attractions. The rooms were spacious for a budget hotel and kept nice and clean, though being directly opposite the lift wasn't my preference. The service was top-notch, especially with the staff being very cooperative and accommodating even during late-night check-ins. The dining experience was decent with a buffet offering a good variety, although some found it lacking in choices. Overall, a good hotel for a short vacation.
Rooms
8.0
The rooms were more spacious for a budget hotel and were nice and clean, though being located directly opposite the lift wasn't ideal.
Service
9.0
The staff was very cooperative and accommodating, even helping with arranging a car space despite being fully booked and busy.
Location
9.0
The hotel is centrally situated, providing easy access to key attractions, and is very warm with many delicious eateries nearby.
Dining
7.0
The dining experience was satisfactory with a buffet style offering a reasonably good variety, but some felt there could have been more choices.
Facilities
7.0
The hotel's facilities were decent, catering to basic needs for a comfortable stay.
Kenneth
United States,
June
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were small, but clean and well presented when I arrived. The service had some highlights like attentive staff, but there were minor issues that needed improvement. The location was convenient for walking around and accessing transport, although the dining experience left much to be desired.
Rooms
7.0
The hotel room I stayed in was a bit small, but it was clean and well presented upon arrival.
Service
8.0
During my stay, the staff took note of my feedback to improve, and there were moments of great service like during breakfast with Mr Fazul.
Location
8.0
The hotel's location was very strategic, making it easy to travel by foot and surrounded by food stalls, although the distance to the shopping mall was a bit of a walk.
Dining
6.0
The dining experience was average with limited options that could have been better with more variety, such as an egg station.
Facilities
7.0
The facilities provided were satisfactory, offering convenience during my stay.
Ira
United States,
April
2024
6.6/10
I found the hotel to be a mixed bag with some positives and negatives. The room was a bit rough around the edges but was cheaper compared to other places, and the transport reservation counter at the hotel entrance was convenient. However, the staff, despite being friendly, seemed inexperienced. The service was efficient but not up to the standard of other hotels.
Rooms
7.0
The room was a little rough around the edges but offered good value for the price, especially with the transport reservation counter at the hotel entrance.
Service
6.0
The staff was friendly but somewhat inexperienced, and the service was efficient although not as polished as other hotels.
Location
9.0
The location was great, with plenty of nearby food options like New Lane Hawker Centre, Star Dimsum, and Nasi Kandar Pelita. It was also close to Loh Guan Lye Hospital and various famous local food spots, making it convenient for exploring the area.
Dining
5.0
It was suggested to eat outside for more choices.
Facilities
6.0
The hotel offered basic facilities, but improvements could be made to enhance the overall guest experience.
Paul
United States,
April
2024
5.4/10
The hotel offers spacious rooms with new beds, but cleanliness is a concern, especially under the water and around the pool area where small lizards and a musty smell were noticeable. The room maintenance was lacking, showing cracked and molded walls, alongside a dirty bathroom and a musty odor that made breathing a challenge.
Rooms
7.0
The rooms are spacious and the beds are new and very comfortable.
Service
5.0
The staff at the hotel seemed to be working at that hour and were not keen on addressing guest concerns, indicating a lack of care for guest experiences.
Location
6.0
The hotel is strategically located near various eateries offering a range of cuisine options, making dining convenient within walking distance. However, it is not close to major tourist attractions.
Dining
6.0
The dining experience was reasonable with good food options available, but not as satisfactory as expected.
Facilities
5.0
The facilities were not well-maintained, with cleanliness issues around the pool area and water. The presence of small lizards and unpleasant smells was a downside.
Ed
United States,
March
2024
8.0/10
Wow! This hotel is an absolute gem in the heart of Georgetown, making it a food heaven for my honeymoon stay. The receptionist and breakfast staff were polite and always had a smile ready. Although Wi-Fi was not stable, the service was top-notch and very professional.
Rooms
8.0
After 45 minutes, I was moved to a new room; it was clean and comfortable.
Service
9.0
The receptionist and breakfast place staff were polite and friendly, providing professional services. However, the Wi-Fi was not stable.
Location
7.0
The location is exceptional, right in the middle of Georgetown. However, it was hard to find parking and had an awful smell.
Dining
8.0
During my stay, the dining experience had improved compared to previous visits. Mr Fazul provided almost silver service during breakfast, making me feel special.
Facilities
8.0
The facilities were well-kept and satisfactory, enhancing my overall stay.
Rob
United Kingdom,
January
2024
7.4/10
The hotel offers spacious rooms in a good location. While the rooms were small but perfectly fine, the warm temperature made perishables like fruit and milk go off quickly. Despite the delay in room readiness at check-in time, the hotel's location is convenient with plenty of dining options nearby.
Rooms
7.0
The rooms were small but perfectly fine, and the warm temperature was a downside for storing perishables.
Service
9.0
The staff were friendly and helpful, particularly accommodating my late check-in at 1:30 AM and arranging a parking space despite being fully booked.
Location
8.0
The hotel is ideally situated with many eateries within walking distance, making it easy to explore the local food scene.
Dining
6.0
The dining options were basic, with some advertised items missing. However, for the price, it was bearable with a limited selection for gluten intolerant guests.
Facilities
7.0
The hotel provides essential facilities, although some improvements could enhance the overall guest experience.
Convenient Location
Limited Dining Options
Robert
United States,
January
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean and offered a nice view of the hills afar, but their readiness upon arrival was inconsistent. The service was excellent with very friendly and accommodating staff, despite some minor hiccups in room preparation. The location was strategic, near various food stalls and within walking distance of the main town, although the small size of the hotel could lead to congestion. The dining experience could use improvement as some advertised items were missing, but the price and location made it reasonable. Overall, a decent stay with room for enhancement.
Rooms
7.0
The rooms were very clean.
Service
9.0
The staff was super friendly and helpful, even during late check-in.
Location
8.0
The hotel's location was strategic with easy access to various food stalls and tourist attractions.
Dining
5.0
The dining experience needs improvement with missing advertised items, but the price was fair for what was offered.
Facilities
7.0
The hotel facilities were basic but functional.
Mark
United Kingdom,
December
2023
7.4/10
The hotel offers spacious and comfortable rooms with a nice view of the hill from the window. The service is friendly and helpful, although there were delays during check-in and breakfast wasn't impressive. The location is very strategic, surrounded by various amenities, but it can get crowded quickly. The dining experience could be improved, but the facilities are good overall.
Rooms
8.0
The room was clean, spacious, and very comfortable with a superb shower water pressure.
Service
7.0
The staff were friendly and helpful, although there were delays during the check-in process and breakfast was not great.
Location
9.0
The location is very strategic, surrounded by lots of eatery stalls, banks, and shops, making it convenient for guests.
Dining
6.0
The dining experience needs improvement in food selection and taste.
Facilities
7.0
The hotel facilities are adequate but could be better.
Henry
United Kingdom,
November
2023
6.0/10
My stay at the hotel was a mixed experience. The room had issues with flooding from the bathroom, and it wasn't ready by check-in time. On the bright side, the service was friendly despite emotional reactions to complaints. The central location was convenient for exploring Georgetown, but the dining options were lacking and even ran out of milk in the morning.
Rooms
5.0
Our room had a flooding issue from the bathroom to the hallway and wasn't prepared on time.
Service
7.0
The service, although emotional when dealing with complaints, was generally friendly and helpful.
Location
8.0
The location was extremely convenient for traveling around Georgetown and accessing nice food in Penang.
Dining
5.0
The dining options were limited and ran out of milk early in the morning, leaving much to be desired.
Facilities
6.0
The facilities were basic and satisfactory but could use improvements.
Peggy
United States,
November
2023
6.6/10
I felt really comfortable in the hotel, but there were some issues with the service. The location was convenient, with easy access to various amenities and eateries. Overall, it was a decent stay for the price paid.
Rooms
7.0
The rooms were nice and clean, but the humidity and bad odor were quite unpleasant. Additionally, the lack of a shower curtain resulted in water spilling out during showers.
Service
6.0
The service was a bit of a mixed bag. While Mr Fazul provided excellent personalized service during breakfast, other staff members were not very cooperative and lacked friendliness.
Location
8.0
The hotel's central location was a plus, with easy access to food courts, hawker stalls, and various other facilities nearby. It was quite convenient to explore the city area and nearby attractions.
Dining
6.0
The dining experience could be improved with more variety and local cuisine options. The repetitive menu for breakfast was a bit disappointing.
Facilities
6.0
The hotel's facilities were decent but could use some enhancement to offer a more enjoyable stay. The lack of cooperation in handling certain situations was noted.
convenient location
unpleasant smell
Keith
United States,
November
2023
8.2/10
I had a pleasant stay at this hotel. The room provided was spacious and comfortable, and the staff were very helpful. However, the dining experience was not exceptional, and the location was convenient for my needs.
Rooms
9.0
The room was spacious and comfortable, perfect for my family. The air conditioning worked really well, and they responded quickly to fix any issues like clogged drains.
Service
9.0
The staff were amazing, very helpful and friendly. They went out of their way to assist me whenever I needed anything.
Location
8.0
The hotel's location was convenient for me as it was close to many eating places and within walking distance to key attractions I wanted to visit.
Dining
7.0
The dining experience was decent, but it could have been improved with fresher and more appealing options. The complimentary breakfast was a nice touch for the value.
Facilities
8.0
The facilities at the hotel were adequate for my needs. It had everything I required for a comfortable stay.
spacious rooms
average dining
Peter
United Kingdom,
October
2023
7.4/10
The hotel offers spacious rooms that could use a bit more coziness, but the service from the night managers was excellent. The location is marvelous for food hunting, though swimming right next to a cafe can be a bit awkward. The dining experience is ok but lacks variety in options, making it suitable for short vacations.
Rooms
7.0
The rooms feel a bit empty but are more spacious for a budget hotel.
Service
8.0
The night managers provided excellent service, but housekeeping could be more attentive to details.
Location
9.0
The hotel is in a nice location near tourist attractions and famous eateries like Nasi Kandar Deen Maju.
Dining
6.0
The dining options are limited but appropriate for the price point, offering a decent selection for a short stay.
Facilities
7.0
The facilities are basic but functional, meeting the needs for a short vacation.
John
United Kingdom,
October
2023
6.6/10
The hotel offers clean and comfortable rooms at a good price, located right in front of the lift. The view of ongoing constructions may be a downside, but overall, the stay was nice and the rooms were clean.
Rooms
8.0
The rooms were very nice and clean.
Service
5.0
While the service was quick, I found the staff not as enthusiastic as in other hotels. There was an incident of being shouted at over parking, which was not a pleasant experience.
Location
7.0
The hotel's location is extremely convenient, right in the city center. Unfortunately, the bathroom setup without a glass partition can lead to a soaked bathroom.
Dining
6.0
The dining experience was mediocre at best, with a buffet style and reasonably good variety. Sweet rolls were a highlight.
Facilities
7.0
The facilities were adequate overall.
convenient location
lackluster service
Douglas
United Kingdom,
October
2023
5.2/10
The hotel had some issues, like dirty rooms and smelly pool towels with lizards, but it served my short stay for dinner with basic needs. The lack of toiletries was a downside.
Rooms
5.0
The rooms were dirty, especially under the water, and the pool towels had small lizards and were smelly.
Service
5.0
The staff was apologetic but unable to offer a solution.
Location
5.0
The hotel is in a very boring area but very strategic for traveling on foot to nearby attractions.
Dining
7.0
The short dinner was good with basic needs but lacked toiletries like toothbrush and toothpaste.
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